Why is Girl Scouts selling cookies on Grubhub?
Given the current COVID-19 pandemic, this season, GSUSA is
collaborating with food ordering and delivery platform Grubhub so
girls have an additional way to facilitate contact-free cookie orders.
How does my Grubhub purchase benefit girls?
All proceeds from Grubhub orders stay locally with Girl Scouts
of Utah and troops. This is a hands-on experience in managing
e-commerce, where local Girl Scouts will track and fulfill orders,
manage inventory, and more, all using Grubhub’s back-end technology.
And as always, the proceeds benefit the troop and council while
providing another innovative way to safely run the cookie program
virtually. Girl Scout Cookie earnings are what keep Girl Scouts
thriving in communities across the country by powering life-changing
leadership experiences, community projects, and more. Any tips to
drivers go directly to Grubhub drivers, and any service fees go to Grubhub.
Each troop who works the Grubhub booth will receive the allocations
and credits from all sales during that booth time. Girl Scouts of Utah
will provide the cookies, and will allocate the cookies sold to the
troop, just as if they had sold at a traditional cookie booth. The
troop leader will then be responsible for allocating the cookie sales
to the girls who participated in the Grubhub booth.
Did GSUSA or Girl Scouts of Utah pay Grubhub for this?
For the 2021 cookie season, Girl Scouts is collaborating with
Grubhub nationally to enable selling of cookies on the Grubhub
platform. GSUSA/local councils are NOT paying Grubhub for the
partnership and appreciates Grubhub for waiving fees to sell on the
platform. Consumers may still pay service fees for delivery, the price
of the cookies, and any tips to the driver. Proceeds of cookie
purchases stay local to support local troops.
Is the Grubhub partnership with Girl Scouts an ongoing partnership?
Currently, the collaboration between GSUSA and Grubhub is for
the 2021 cookie season. In Utah, the Grubhub partnership will end on
March 21, when the last cookie booths are held for the season.
Are the prices of cookies the same across the country?
Each of the 111 Girl Scout councils sets its own price based on
its needs and knowledge of the local market. Today's prices reflect
both the current cost of cookies and the realities of providing Girl
Scout programming in an ever-changing economic environment.
Remember—the proceeds stay with Girl Scouts of Utah, powering amazing
experiences for girls in our area.
How are Girl Scouts still involved in this process/what do they
learn?
A hands-on experience in managing e-commerce, local Girl Scouts
will track and fulfill orders, manage inventory, and more, all using
Grubhub’s back-end technology. Through the process, girls build people
skills by working together as a team, learn decision-making skills by
taking the lead in business operations, and develop business ethics by
making sure they meet customers’ needs and expectations.
Is Grubhub profiting off the Girl Scouts sales/ do they take a cut?
For 2021, Grubhub is waiving the fees normally charged to
restaurants and suppliers that sell on the Grubhub platform. Grubhub
will charge consumers fees for delivery of cookies. Any tips to
drivers go directly to drivers, and any proceeds from your purchase
goes to Girl Scouts of Utah.
Will girls be packing deliveries safely? What guidelines are in
place to protect from COVID?
We are following all local and state guidelines for safety
during the cookie season in all activity that involve social
interactions, whether selling at an in-person booth or working
together to prepare for selling on Grubhub (wearing masks, staying
socially distant, etc).
Are there purchase minimums?
To purchase Girl Scout cookies on Grubhub, there is no minimum
purchase on cookies. However, there are sometimes perks (promotions)
run by Grubhub such as free delivery which require a minimum purchase,
set by Grubhub, to quality for the perk.
I don’t see (Toast-Yay! Cookies/Other Flavor) available my order
menu – why don’t I see all the flavors being sold?
Cookie availability varies across the country, so the cookies
you see on the Grubhub platform in your area are the varieties that
are currently sold by and available from Girl Scouts of Utah. The
Toast-Yay! Cookie is not available from our baker.
What are the operating hours for each Grubhub booth location?
Grubhub booth locations will operate Thursdays and Fridays from
4 p.m. to 8 p.m. and Saturdays and Sundays from 12 p.m. to 8 p.m.,
except for American Fork, which will be closed on Sundays.
What are the dates for each Grubhub booth location?
Grubhub booths will start on Friday, March 5. Dates are subject
to change.
What is the delivery area/radius for each Grubhub booth location?
Grubhub aims to service diners within a 20-mile drive from each location.
Where will Grubhub booths be located?
Grubhub booths will be located at the Salt Lake City, American
Fork, and Ogden council offices.
Why are Grubhub booths limited to the office locations?
Per GSUSA and Grubhub policy, all Grubhub booths need to be on
a council property within Grubhub delivery service areas, and with
Girl Scouts of Utah staff present.
Who can participate in the Grubhub booths?
Grubhub booths are for Juniors, Cadettes, Seniors, and
Ambassadors only. Troops who meet these criteria may book a book
through eBudde, as they would a cookie booth in front of a storefront.
Why are only older girls allowed to participate in Grubhub booths?
Per GSUSA and Grubhub, all Grubhub booths need to be girl-led
and each location will be responsible for accepting and managing
orders on a tablet. Additional training and volunteer/girl
responsibility are required.
What fees are diners responsible for paying when ordering?
Diners are responsible for paying a Service Fee, Delivery Fee,
and Small Order Fee (only for orders under $10), along with an
optional driver tip for delivery orders.
Is there a recommended minimum order amount for delivery orders?
No - diners may order as few as one package of cookies.
Do diners have the option to pay cash for orders?
No, all orders are required to be placed electronically via the
app and/or website and paid for with credit/debit cards.
Who supplies the cookies for the orders?
All Grubhub cookie orders will come out of the Girl Scouts of
Utah inventory.